Warranty Information

General Product Warranty

All manufactured products are warranted against manufacturing defects for one full year. 

Additional Warranty may apply to specific products.

Defective products will be replaced or repaired in accordance with the Warranty provisions expressed herein.

New Impulse/ImpulseIQ Instrument Warranty

New Impulse Adjusting Instruments are covered by a three-year product warranty against premature malfunction under normal use.

Normal use is defined as daily practical use during Chiropractic adjustments within a single treatment room with steady patient flow.

New Instruments experiencing malfunction within three (3) years of purchase shall be returned and inspected in accordance with return procedures.

Returned instruments experiencing malfunction will be subject to diagnostic testing to determine cause of malfunction.

Neuromechanical Innovations will repair or replace malfunctioning instruments Under Warranty at no charge upon determination such malfunction was not caused by factors outside Normal Use.

Factors outside Normal Use:

  • Physical abuse
  • Moisture exposer
  • Abnormal use
  • Over cycling

Reach Us

World Headquarters

783 County Route 3
Fulton, NY 13069

Sales & Service

101 S Roosevelt Avenue
Chandler • AZ • 85226



Repair & Service Issues:  Please click HERE for the return and repair portal.